What are cookies?
Cookies are small text files that a website stores on your device. Similar technologies, such as your browser's local storage, work in a comparable way. They let a site remember things between page views — for example, a choice you made.
In this policy, “cookies” covers both cookies and these similar technologies.
The cookies we use
We group our cookies into two categories. We set only the first unless you give your permission. Live examples from other sites, embedded on some pages, may set their own cookies (see section 15 of our Privacy Policy).
Strictly necessary
These are needed for the site to work and to remember your cookie choice. They do not track you across other websites and cannot be switched off, which is why they don't require your consent.
Analytics and marketing (optional)
With your permission we may use analytics cookies to understand how visitors use the site — such as which pages are viewed and how people arrive — and marketing cookies to measure and improve our advertising. These are only set after you choose “Accept”. If you choose “Only necessary”, they are never loaded.
Cookies we set
These strictly necessary cookies and storage entries keep the site working and store your consent choice.
| Name | Type | Purpose | Retention |
|---|---|---|---|
cookie_consent | First-party cookie | Remembers whether you accepted all cookies or only necessary ones, so the banner isn't shown again. | 12 months |
cookie-consent | Local storage | Stores the same choice, the policy version and the date of your choice in your browser. | Until you change your choice or clear site data |
signed_in | First-party cookie | Shows that you are signed in. | 30 days |
signed_in_email | First-party cookie | Keeps you signed in when browser storage is blocked; holds your email address. | 30 days |
session | Local storage | Your sign-in email. | Until you log out |
ob:draft, ob:orders, ob:order:* | Local storage | Order drafts and order status. | Until our servers store them or you clear site data |
nt:inbox, tk:tickets, tk:draft | Local storage | Notifications, support tickets and ticket drafts. | Until our servers store them or you clear site data |
pricing:country | Local storage | Your country choice on pricing. | Until you clear site data |
billing:pending, billing:last-cart | Session storage | Your cart during login and checkout. | 15 / 60 minutes |
Any optional analytics or marketing cookies we add in the future will be listed here, together with the provider, purpose and retention period, before they are used.
Changing your choice
You can change or withdraw your consent at any time. Open the cookie settings and choose again — your new choice applies immediately and replaces the old one.
You can also delete cookies and site data in your browser settings. If you do, the banner will appear again on your next visit. When we change this policy in a way that affects your choice, we will ask you again.
How long we keep them
Your consent choice is kept for 12 months. After that, or if the stored choice is removed, we will ask you again.
Contact
If you have questions about this policy or how we use cookies, contact us at hello@incspark.com. For more on how we handle personal data, see our Privacy Policy.